Customer Support Executive
Year Kochi, Kerala, India
Job Description
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We are hiring!!! Role: Customer Support Executive - Cochin Location: Cochin, Kerala Educational qualification \xe2\x80\x93 Plus two and above Experience: Both Freshers and Experienced can apply Freshers preferable Experience in Domestic process is also considered Shift: Rotational Shift and Rotational Week offs 5 days of working Salary: For Freshers 17k Take home + CTC Max 3.2 LPA for experienced candidates Basic technical skills will be an added advantage Excellent communication Skills required (Mandatory) Max Age: 35 Two way cab will be provided; Allowance is provided is cab is not required Note: Immediate Joiners are only required Roles and responsibilities: Answer phone to respond to drivers/customers inquiries w.r.t Shipping and Delivery. Assist Drivers with the latest update on customer\'s packages/orders, also help them correct coordinates. Assist Drivers with navigating any lost packages, provide directions, help with access codes, and help with self-service steps. Project a professional company image through phone & chat interaction. Assist Drivers with reporting incidents by submitting appropriate forms. Provide assistance with regard to customer service issues002E Basic Requirements: Educational qualification \xe2\x80\x93 Plus two and above Basic technical skills Good communication Skills Able to quickly understand customer issues and requests. Interested candidates can Contact: HR - 7200585283 (Mathumitha) or Mail to hr2@hoopoeinfoedge.com Job Types: Full-time, Permanent Pay: \xe2\x82\xb917,000.00 - \xe2\x82\xb925,000.00 per month Benefits:
- Provident Fund
- Rotational shift
- Shift allowance
- Yearly bonus
- Higher Secondary(12th Pass) (Preferred)
- total work: 1 year (Preferred)
- Customer service: 1 year (Required)
- English (Required)
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Job Detail
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Job IdJD3333936
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKochi, Kerala, India
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EducationNot mentioned
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ExperienceYear