Customer Support Executive
Job Description
Kochi, Kerala
Work Type: Full Time
Opportunity.
Linways is the fastest growing technology company working on a mission to improve the way the world is learning with the help of technology.
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. Responsibilities • Managing a team of representatives offering customer support.
• Resolving customer complaints brought to your attention.
• Planning the training and standardization of service delivery.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Skills Required • A bachelor's degree in administration or a related field.
• Excellent interpersonal and written and oral communication skills
• Computer skills.
• Knowledge of mediation and conflict resolution techniques is preferable.
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Job Detail
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Job IdJD3380807
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKL, IN, India
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EducationNot mentioned
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ExperienceYear