Job Description

Job description

Job Title: Customer Support Executive

Walk in Interview Details:

Date: 24th October 2024 (Thursday)

Time : Report between 10:00 AM to 11:00 AM

Location: Work from office, Bangalore

Address - AROHANA, 19/3, 3rd Floor, Srinivasa Industrial Estate Behind RMS International School & PU college, Kanakapura Rd, Konanakunte, Bengaluru, Karnataka 560062

Landmark - Near Yelachenahalli Metro Station, Kanakapura road

Google Map - https://goo.gl/maps/mNN9R37hG4UsP4rN8

Experience :( Freshers & Experienced Both)

Responsibilities

• Understanding the products and services provided by the company.
• Supporting the customer through phone calls.
• Resolving customer complaints and queries.
• Providing detailed information to customers.
• Offering exceptional customer service and satisfaction.
• Following up with customers for any further information.
• Taking feedback from the customers.
• Negotiating the terms and conditions with the customer.
• Maintaining a healthy relationship with the clients.
• Adhering to the company's rules and regulations.

Requirements

• 12th Grade or Bachelor's degree
• 0-6 months years of experience working as a Customer Support Executive or a similar position in the Customer Service department.
• Good knowledge of managing the performance of the team.
• Exceptional verbal and written communication skills.
• Good problem-solving abilities.
• A customer-oriented individual.
• Outstanding interpersonal and organizational skills.
• Excellent phone etiquette and active listening abilities.
• A quick learner and exceptional ability to make decisions.

Languages -

• English, Hindi (Mandatory)
• CTC : 18 to 20K

Job Type: Full-time

Pay: ?216,000.00 - ?240,000.00 per year

Education:

• Higher Secondary(12th Pass) (Preferred)

Work Location: In person