Customer Support Executive

Year    Jaipur, Rajasthan, India

Job Description


Greetings from the Zucol group of companies!! *work from office only* Are you passionate about delivering exceptional customer experiences? Grab the opportunity of working as a Customer Support Executive (International Process) in our company, with the role and responsibilities of:

  • Build excellent knowledge of the products & services of the company.
  • Provide accurate information to customers related to the product & services.
  • Assist customers over the phone or chat with technical support and service issues.
  • Respond quickly, professionally, and accurately to customer inquiries.
  • Resolving customers\' complaints and queries.
  • Feedback connection with the clients and customers.
  • Maintaining records of each phone call for future reference.
  • Handling the team offering customer support.
Requirements for the profile:
  • Bachelor\xe2\x80\x99s degree in management or a related field.
  • Excellent communication skills- verbal & written
  • Understanding of CRM software and Microsoft Office.
  • Excellent phone etiquette & active listening abilities.
  • Ability to solve problems, alleviate conflicts, and escalate tactfully.
Location: 2 nd floor, Ganga Heights, Jaipur Eligibility: Fresher and/or Experienced Job Type: Full-time Pay: 15,000.00 - 20,000.00 per month Schedule:
  • Day shift
  • Rotational shift
Supplemental pay types:
  • Performance bonus
Work Location: In person

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Job Detail

  • Job Id
    JD3196206
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year