Customer Support Executive (international)

Year    Jaipur, Rajasthan, India

Job Description






Job Information



Employee Type:

Full Type

Location:

Jaipur

Experience:

Fresher and/ or Experience

Skill:

Customer support,problem-solving skills

Salary:

Up to 2.5 LPA + Incentives +Benefits

Date posted:

2023-11-09

:
Kindly find the details for job profile of a Customer Support Executive below: Job Title: Customer Support Executive Roles and Responsibilities:
  • Respond to customer queries in a timely and accurate way, via, email or chat.
  • Serve as a point of contact for customer support and complaints.
  • Proactively identify, investigate, and resolve recurring customer support issues.
  • Follow up with customers to ensure their issues are resolved.
  • Review customer satisfaction reports to ensure customers are satisfied with the support they receive.
  • Maintain excellent customer satisfaction and review support tickets for appropriate resolution.
Skills and Requirements:
  • Excellent verbal and written communication, analytical and problem-solving skills.
  • Strong customer service skills.
  • Knowledge of Excel, Word, and PowerPoint. Bachelor\xe2\x80\x99s degree (Graduation compulsory)

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Job Detail

  • Job Id
    JD3196157
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jaipur, Rajasthan, India
  • Education
    Not mentioned
  • Experience
    Year