Job Description

Job Responsibilities

Deal with customer complaints or issues. Create new cases and update existing cases in our customer database. Identify root cause and resolution of major incidents. Troubleshoot, diagnose and resolve fault at time of answering where possible.

Required Candidate profile

Must have excellent communication & writing skills to deal with customers. Ability to meet deadlines and priorities tasks. Excellent phone etiquette and active listening abilities. Customer Success, Service & Operations - Other Electronic Components / Semiconductors, Customer Success, Service & Operations

Key Skills

Blended Process, Customer Service Representative, Customer Relationship, Communication Skills, Customer Service, Customer Support, Customer Care, Customer Service Executive, Customer Handling Interpersonal Skills.

Job Types: Full-time, Permanent

Pay: ?15,000.00 - ?22,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Quarterly bonus
Work Location: On the road

Expected Start Date: 01/03/2025