Customer Support Executive
Job Description
Job Title: Customer Support Executive
Experience: Fresher - 1 year
Responsibilities
• Resolving customer complaints brought to your attention.
• Possessing excellent product knowledge to enhance customer support.
• Following up with customers for any further information.
• Answer phone calls more professionally and provide information about products and services as required by the callers
• Keep records of interactions and transactions of customers; keep a record of details of customer complaints, inquiries, and comments
Requirements & Skills
• A bachelor's degree in administration or a related field.
• Freshers can also apply.
• Excellent interpersonal and written and oral communication skills.
• Knowledge of CRM systems.
• Knowledge of Advance excel knowledge is required.
Job Types: Full-time, Permanent, Fresher, Internship
Pay: ?15,000.00 per month
Benefits:
• Health insurance
• Paid time off
• Provident Fund
Schedule:
• Day shift
• Monday to Friday
Supplemental Pay:
• Overtime pay
• Performance bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3544330
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear