Job Description

Client Representative

Customer Relationship Management

Build and maintain strong relationships with clients by understanding their needs, addressing concerns, and ensuring a high level of satisfaction.

Communication and Coordination

Serve as the primary point of contact between the company and clients, ensuring clear and timely communication.

Problem Solving

Proactively address and resolve client complaints or inquiries, escalating issues when necessary.

Sales and Upselling

Identify opportunities to promote additional products or services that align with the client's needs and preferences.

Reporting and Feedback

Collect client feedback and report it to relevant teams to improve service quality and customer satisfaction.

Job Type: Full-time

Pay: Up to ?25,000.00 per month

Schedule:

Day shift
Education:

Bachelor's (Preferred)
Experience:

Any field: 2 years (Preferred)
Work Location: In person