Job Description

We're Hiring! Join Our Team as a Customer Support Executive!

Position: Customer Support Executive

Location: [Rajkot]

Are you passionate about helping people and providing exceptional customer service? We're looking for a friendly, professional, and problem-solving individual to join our team!

Experience Required: 0 to 3 Years

Qualification: any Graduates (BBA, B.com, BE, B.Tech or Master's degree)

:

This is a full-time hybrid role for a Customer Service Executive based in Rajkot. Customer Service Executives deal directly with clients to assist them with purchases, answer their queries, and find solutions to their issues. In some organizations, Customer Service Executives have higher-level duties.

They may also create recommendations on best practices for handling different clients, and how to retain customers.

Responsibilities:

? Answering client correspondences through email, social media, and by phone.

? Relaying extensive product information to customers.

? Closing sales for the company.

? Filing customer records, including contact information.

? Conducting surveys and writing reports based on customer feedback on products and services.

? Providing customers with clear instructions to resolve issues.

? Rerouting customer calls to other departments when advanced solutions are needed.

? Managing orders and ensuring their prompt delivery.

Skills Required:

? Demonstrated knowledge and experience in Market Research

? Excellent Communication skills (verbal and written)

? Ability to generate and create new leads

? Experience with the manufacturing industry is a plus

If you're ready to make a positive impact and thrive in a customer-focused role, apply today!

How to Apply: Send your resume and a brief cover letter outlining your relevant experience to [jobjoy.consultant@gmail.com].
Only Local candidates can apply

Job Type: Full-time

Pay: ?10,000.00 - ?18,000.00 per month

Schedule:

• Day shift

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 8320582156