Customer Support Executive
Job Description
Address the queries and complaints of clients using the company's portal.
Effective communication both written and verbal, is essential for chat support executives to convey information clearly and provide accurate assistance to customers.
Managing disputes to developing plans to enhance the client experience generally and promote loyalty
Responding to customer inquiries within company hours
Collecting and analyzing customer feedback
Willingness to learn about products, services, and company policies to provide accurate information to customers.
Willing to commit to taking turns working rotating shifts which includes weekends and public holidays
Desired Candidate Profile
Problem-solving skills
Clear communication skills
Ability to use positive language
Can speak and write in English
Willingness to learn
Perks and Benefits
Pressure free environment
Chance to work with an international level startup
Salary: ?13,000.00 - ?15,000.00 per month
Job Types: Full-time, Part-time, Permanent, Fresher, Internship
Pay: ?12,000.00 - ?17,000.00 per month
Benefits:
• Paid sick time
• Paid time off
Schedule:
• Day shift
• Fixed shift
• Rotational shift
• Weekend availability
Supplemental pay types:
• Yearly bonus
Ability to commute/relocate:
• Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required)
Experience:
• total work: 1 year (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3385217
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationGJ, IN, India
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EducationNot mentioned
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ExperienceYear