Job Description

We are looking for a

Customer Support Executive

with a minimum of

1 year of experience

in telecalling and lead qualification. The ideal candidate will be responsible for calling potential leads, verifying their interest, updating CRM records, and ensuring smooth coordination between sales and marketing teams.

Key Responsibilities:

Make outbound calls to potential leads and qualify them based on predefined criteria. Verify customer details and assess their interest in our services. Update and maintain accurate records in the CRM system. Follow up with interested leads and schedule appointments for the sales team. Answer inbound inquiries and provide basic product/service information. Maintain a high level of professionalism and customer engagement. Work closely with the sales and marketing teams to improve lead conversion rates. Meet daily and weekly targets for lead qualification and follow-ups.

Requirements:

Minimum 1 year of experience

in telecalling, customer support, or lead qualification. Excellent

communication skills in English & Hindi

(spoken and written). Strong persuasion and negotiation abilities. Experience in

CRM tools

(Zoho, HubSpot, or similar) is a plus. Good organizational and time management skills. Ability to work under pressure and meet targets. Basic knowledge of digital marketing is an added advantage.

Benefits:

Career growth opportunities within the company. Training and skill development programs. Positive and professional work environment.
Job Type: Full-time

Pay: ?15,000.00 - ?18,000.00 per month

Schedule:

Day shift
Work Location: In person

Speak with the employer

+91 9911318678