Customer Support Executive
Job Description
Position : Customer Support
Experience xe2x80x93 Min 2 Years
Skills- Customer support/Customer experience
Education xe2x80x93 Any Graduation
Industry xe2x80x93 Any
Location xe2x80x93 Delhi/ Gurgaon :-
We are seeking an experienced and dedicated Customer Support Executive to provide excellent service to our clients. The ideal candidate should have strong communication skills and a passion for delivering exceptional customer experiences. Key responsibilities include handling customer inquiries, resolving issues, and maintaining customer satisfaction. Candidates must have at least 2 years of experience in customer support or a similar role. A positive attitude, problem-solving abilities, and attention to detail are essential for this position.Key Responsibilities :-
- Address customer inquiries via phone, email, or chat.
- Troubleshoot customer issues and provide timely solutions.
- Ensure customer satisfaction by delivering exceptional service.
- Collaborate with other teams to resolve complex issues.
- Maintain accurate records of customer interactions and feedback.
- Stay up-to-date with product or service updates and processes.
- Minimum 2 years of experience in a customer support role.
- Strong verbal and written communication skills.
- Ability to handle customer complaints and resolve issues efficiently.
- Proficient in using customer service tools and CRM software.
- Patience, empathy, and a customer-first mindset.
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Job Detail
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Job IdJD3589811
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDelhi, India
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EducationNot mentioned
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ExperienceYear