Customer Support Executive (cse)
Job Description
This is a full-time on-site role for a Customer Support Executive at Webopedia Services. The role involves providing customer support through voice and non-voice channels, ensuring customer satisfaction, logical transformations of queries and online support services on a daily basis.
Qualifications
Experience in handling customer satisfaction
Strong communication and interpersonal skills
Excellent problem-solving abilities
Ability to work well in a team
Experience in the BPO industry is a plus
Should be very polite and smiling while take calls.
Should not be pushy while take calls
should be very courteous on calls
Job Type: Full-time
Pay: ?12,000.00 - ?16,000.00 per month
Benefits:
• Flexible schedule
• Provident Fund
Schedule:
• Day shift
• UK shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Required)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
Expected Start Date: 15/12/2024
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Job Detail
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Job IdJD3541658
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear