Customer Support Executive (cse)
Year WB, IN, India
Job Description
Responsibilities (Hindi Language Mandatory)
- Resolve service issues (Level 1 & 2 as appropriate) by understanding, clarifying customer problem, determining the cause, and ensuring resolution based on SLAs
- Manage customer expectations of response time, issue resolution and quality support
- Generate report on need basis
- Technical Support
Technical Skills
Basic knowledge of SQL
Language : Hindi, English, Tamil
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Work Location: In person
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Job Detail
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Job IdJD3518342
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationWB, IN, India
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EducationNot mentioned
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ExperienceYear