Customer Support Executive (cse)
Job Description
• Managing end to end bookings, service and operations
• Responsible for supply generation by onboarding and training new partners
• Responsible for enrichment and constant supply of partner for the area assigned
• Handling customer queries and complaints in a timely manner
• Call potential partners to explain business product and service offerings
• Coordinate with clients, vendors and supply team
• Working with other department to improve the product and the process of the company
• Define and analyze metrics and KPIs to efficiently track progress
Job Types: Full-time, Permanent
Pay: ?300,000.00 - ?350,000.00 per year
Benefits:
• Cell phone reimbursement
• Flexible schedule
• Paid sick time
• Work from home
Schedule:
• Day shift
Supplemental pay types:
• Overtime pay
• Performance bonus
• Quarterly bonus
• Yearly bonus
Ability to commute/relocate:
• Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)
Education:
• Bachelor's (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3398508
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationUP, IN, India
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EducationNot mentioned
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ExperienceYear