Customer Support Executive (cse)
Job Description
Company: Zucol Group
Job Profile: Customer Support Executive
Salary: Upto 3 LPA + Group Health Insurance (2 Lac)
Website: https://www.zucol.in/
Office Address: Lalkothi, Jaipur
Qualification: Any Graduate with excellent communication skills
Experience: 3 months-6 months in Calling/Marketing/Sales/BPO Voice
Key Responsibilities:
Understand and resolve customer queries and complaints through various channels such as phone, chat, or email.
Engage with customers to identify their needs and provide personalized assistance and solutions.
Maintain a high level of availability to assist customers efficiently and ensure a positive experience.
Process customer orders accurately and maintain data integrity.
Collaborate with cross-functional teams to address complex customer issues and improve overall customer satisfaction.
Pre-requirements/Skills:
Proven track record in customer service or support role.
Excellent communication skills in English Language.
Available according to client availability.
Basic understanding of MS excel to maintain data.
Note: Immediate Joiner Required. Have to be available after office hours and weekends depending upon client's requirement.
Job Type: Full-time
Pay: ?250,000.00 - ?300,000.00 per year
Benefits:
• Health insurance
Schedule:
• Day shift
Application Question(s):
• Our Salary budget is upto 3 LPA. If you are comfortable then only apply.
Education:
• Bachelor's (Required)
Language:
• English (Preferred)
Work Location: In person
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Job Detail
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Job IdJD3529935
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear