Customer Support Executive (cse)
Job Description
Position: Customer Service Executive - 6 days working from office (Night Shift)
Experience: 1-2 years
Shift timing - (a) 7 PM to 4 AM, (b) 8 PM to 5 AM
Interview timing & mode - 7 PM to 9 PM Monday to Friday (Walk-in)
Skills Required:
• Exceptional written and verbal communication skills.
• Proficiency in conveying ideas clearly and effectively.
• Ability to articulate solutions with clarity and empathy.
Responsibilities:
• Addressing customer inquiries: Respond promptly to customer queries via phone, email, or chat, providing accurate information and assistance.
• Resolving customer issues: Handle complaints or concerns effectively, escalating when necessary, and ensuring timely resolution to maintain customer satisfaction.
• Maintaining records: Document customer interactions, transactions, and feedback accurately in the system to track issues and improve service quality
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Evening shift
• Fixed shift
• Night shift
• UK shift
• US shift
Experience:
• International voice process: 1 year (Required)
• International Client communication: 1 year (Required)
Work Location: In person
Speak with the employer
+91 7225843773
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Job Detail
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Job IdJD3571037
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear