Customer Support Executive (cse)
Job Description
: Customer Support Executive
Location: Turbhe, Navi Mumbai
Salary: ?12,000 to ?25,000 per month
We are seeking a highly motivated and customer-oriented Customer Support Executive to join our team in Turbhe, Navi Mumbai. In this role, you will be responsible for delivering excellent customer service by handling inquiries, resolving complaints, and providing support via phone, email, or chat.
Key Responsibilities:
• Respond to customer queries regarding products, services, and troubleshooting.
• Resolve customer issues efficiently while ensuring a positive experience.
• Provide accurate information and maintain detailed records of customer interactions.
• Escalate complex issues to higher departments when necessary.
• Follow up on unresolved issues to ensure customer satisfaction.
• Maintain a high level of professionalism and empathy in every interaction.
Skills & Qualifications:
• Excellent communication skills (both written and verbal).
• Ability to handle multiple tasks and work under pressure.
• Basic computer knowledge and familiarity with customer service tools.
• Prior experience in customer support is a plus but not mandatory.
Salary: ?12,000 to ?25,000 (based on experience and skills).
Job Type: Full-time
Pay: ?12,000.00 - ?25,000.00 per month
Benefits:
• Provident Fund
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Work Location: In person
Speak with the employer
+91 9522600119
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Job Detail
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Job IdJD3547208
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMH, IN, India
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EducationNot mentioned
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ExperienceYear