Customer Support Executive (cse)
Job Description
Responsibilities:
• Respond to customer queries and customer's concern
• Making outbound calls to Customers and Employers
• Provide support for data collection to enable Recovery of the account for end user.
• Maintain a deep understanding of client process and policies
• Reproduce customer issues and bring up product bugs
• Provide excellent customer service to our customers
• You should be responsible to exhibit capacity for critical thinking and analysis.
• Responsible to showcase tried work ethic, with the ability to work well both independently and within the context of a larger reciprocal environment
Preferred qualifications:
• Previous experience in a customer service role chat/email/voice
• Effective probing skills and analyzing / understanding skills
• Analytical skills with customer centric approach
• Excellent proficiency with written English and with neutral English accent and Hindi .
Job Type: Full-time
Pay: ?25,000.00 - ?35,000.00 per month
Schedule:
• Day shift
Application Question(s):
• what is your CTC?
• what is your ECTC?
• what is your notice period?
• Are you in Pune?
Experience:
• Customer service: 1 year (Preferred)
• Customer support: 1 year (Preferred)
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD3471735
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Contract
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationMH, IN, India
-
EducationNot mentioned
-
ExperienceYear