Job Description

Hi ,

Greetings from FIDELIS GROUP!!!!!!

Excellent openings for Customer Support Executive For a reputed MNC'S

:

Primary Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Eligibility:

6 months BPO or Travel experience

Bachelor's Degree or Undergraduate

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts)

Open to work in a blended environment (Voice & Chat/Email)

Interview Rounds for Voice

HR Round

Versant Round

Operations Round

Salary :- 29000 CTC

Office Address - 4th Floor, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Experience : Fresher / Exp (Immediate Joiner)

Salary : 2.5 LPA - 3.5LPA + OT

Work Location : Manyata Tech park Banglore.

BENEFITS : PF,ESI,2 Way Cab.

Location:- Electronic city.
Contact : Vinay - 8904526640 ( If you Have Excellent Communication please contact directly 10 AM- 5:30 pm only Mon to Fri)

Job Type: Full-time

Schedule:

• Night shift
• Rotational shift

Education:

• Higher Secondary(12th Pass) (Required)

Work Location: In person