• Take ownership of customer issues
• Troubleshoot problems and drive resolutions
• Escalate unresolved issues to relevant internal teams
• Collect prompt and accurate customer feedback
• Engage with clients in a friendly and professional manner while actively listening to their concerns
• Excellent Communication Skills Required. (Freshers with Excellent Communication Skills can also apply)
• Proficiency in English & Tamil must. Hindi preferred
Job Type: Full-time
Pay: ?13,000.00 - ?18,000.00 per month
Benefits:
• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Leave encashment
• Provident Fund
Experience:
• Customer support: 1 year (Required)
Language:
• any other languages besides Tamil and English (Required)
Work Location: In person
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