Customer Support Executive (cse)
Job Description
COMPANY NAME-vaani infosystems pvt ltd
PROFILE-customer support executive(merchant kyc onbording)
CTC-22 k to 30 k (in-hand)
LOCATION-gurgaon sector 18,phase-4, udyog vihar,haryana
QUALIFICATION-12th to pursuing graduation
LANGUAGE-good English
NOTE-we need good communication & immediate joiner.
• make outbond calls to merchants for their account activation kyc for onbording
• conducting customer satisfaction surveys to understand what areas of the company's services need improvements
• handling outbond calls of merchants for their kyc & payment related issues
• communication mediums for offers, updates and much more
• dealing with customer issues and churning out an easy-to-follow solution
• managing payment
• helping customers choose the right product for their requirements and budget
• handling customer concerns and complaints in a timely manner
• informing customers of upcoming promotions or deals
• establishing a positive rapport with all clients and customers in person or via phone
• forming reports based on customer satisfaction statistics and helping their team to develop new skills
• interacting with customers to ensure they have a desirable and shareable experience
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?30,000.00 per month
Benefits:
• Paid sick time
Schedule:
• Fixed shift
• Morning shift
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
Speak with the employer
+91 9310871988
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Job Detail
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Job IdJD3567042
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear