Job Description

Job Summary: We are currently seeking enthusiastic and skilled Female Customer Support Executives to join our team. This is an excellent opportunity for both fresher and experienced candidates who possess strong communication and writing skills. The primary responsibility of this role is to deliver exceptional customer service, resolve queries, and ensure overall customer satisfaction. Responsibilities: Customer Interaction: Engage with customers via phone, email, and chat to address inquiries, provide information, and offer solutions with a focus on delivering a positive customer experience. Issue Resolution: Effectively identify, troubleshoot, and resolve customer issues to ensure prompt and satisfactory resolution. Communication Skills: Demonstrate excellent verbal and written communication skills in English. Clear and concise communication is crucial in delivering quality customer support. Product Knowledge: Develop a solid understanding of our products and services to provide accurate information and assistance to customers. Documentation: Maintain detailed and accurate records of customer interactions, ensuring all relevant information is recorded in our systems. Adaptability: Ability to adapt to changing customer needs, processes, and company policies. Team Collaboration: Collaborate with team members to share insights, provide support, and contribute to a positive team environment. Writing Skills: Exhibit strong writing skills for responding to customer emails and chat inquiries with clarity and professionalism. Qualifications: Experience: Both fresher and experienced candidates are encouraged to apply. Previous experience in customer support is a plus. Communication Skills: Excellent verbal and written communication skills in English. Adaptability: Willingness to learn and adapt to new processes and tools. Job Type: Full-time Salary: 12,000.00 - 15,000.00 per month Benefits:

• Food provided

Schedule:

• Day shift

Supplemental pay types:

• Performance bonus

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)

Language:

• Hindi (Preferred)
• English (Required)

Ability to Commute:

• New Delhi, Delhi (Required)

Ability to Relocate:

• New Delhi, Delhi: Relocate before starting work (Required)

Speak with the employer
+91 7303067728