Customer Support Executive (cse)

Year    Faridabad, Haryana, India

Job Description

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Only Female Candidate apply in Sector 41 Faridabad
  • Answer inbound/outbound calls professionally and provide information about products
and services, take/cancel orders, track orders, followup with logistics partners, and
obtain details of complaints
  • Keep records of customer interactions and transactions, details of enquiries,
complaints, and comments, as well as actions taken. Process orders and requests.
  • Follow up to ensure that appropriate actions are taken on customer requests
  • Refer unresolved customer grievances or special requests to designated departments
for further investigation
  • CRM Software Operational Knowledge will be remunerated
  • Advance excel skills required
Job Type: Full-time Salary: 8,000.00 - 15,000.00 per month Schedule:
  • Day shift
  • Morning shift
Education:
  • Bachelor\'s (Required)
Experience:
  • total work: 1 year (Required)
  • Customer service: 1 year (Required)
Language:
  • Hindi (Preferred)
  • English (Required)
Ability to Commute:
  • Faridabad, Faridabad, Haryana (Required)
Ability to Relocate:
  • Faridabad, Faridabad, Haryana: Relocate before starting work (Required)
Work Location: In person Expected Start Date: 26/02/2024

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Job Detail

  • Job Id
    JD3256989
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Faridabad, Haryana, India
  • Education
    Not mentioned
  • Experience
    Year