Job Description

• International CSE (Customer Support Executive+ Upselling)
• •Candidate will be entitled with Online Leads of Interested customers. •
• •? Candidate will have to make call to Interested customers •
• •? Explain the product details/offers/benefits to the customers •
• •? Convert interested customers into sale & guide to make online payment or visit •
• •? Greet customers in a courteous, friendly, and professional manner using agreed upon procedures Clarify customer requirements; probe for and confirm understanding of requirements or problem. •
• •? Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. •
• Work Location: Azadpur(GT Road)
• Night shift Timing :-
• 6:00pm to 3:00AM
• 7:00pm to 4:00am
• 9am to 6am (Both side can and meal facility)
• Experience: Min. 1 year to 2 year in any international calling process
• Unlimited incentives.
• Candidates should be presentable
• Excellent communication skills
• Age below 32 years
• Candidates must have their experience documents
• Responsibilities:
• Make inbound and outbound calls and chat with customer to promote and sell a product or service.
• Create, maintain and update database of customers with complete information and emails. Consolidate existing customer base while building new customer base.
• Monitor competitor's products or services and create selling strategies for own products or services.
• Handle customer needs and requirements.
• Respond to customer inquiries and resolve.
• You will get the generated leads and convert into sales
• Must Have Minimum Requirements
• Any graduate or an undergraduate can apply with min.
• experience of 1 Year TO 2 year in international calling process.
• Experience of handling an client's outbound calls or product sale.
• Exceptional interpersonal skills.
• Excellent communication and interpersonal skills: Good verbal communicator and presenter
• Self-motivated and positive.
• Good Convincing power.

Job Type: Full-time

Pay: Up to ?30,000.00 per month

Schedule:

• Day shift
• Evening shift
• Night shift
• Rotational shift
• UK shift
• US shift

Ability to commute/relocate:

• Azadpur, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• International Voice Process: 1 year (Required)

Language:

• English (Required)

Work Location: In person