Customer Support Executive (cse)
Job Description
Job Title: Customer Support Executive
Location: Karol Bagh, Delhi
Company: UrjaBox Power Technologies Pvt. Ltd.
About Us:
At UrjaBox Power Technologies, we are committed to delivering innovative energy solutions that empower our customers. Our team is dedicated to providing exceptional support and service. We are currently looking for a motivated Customer Support Executive to join our dynamic team.
Key Responsibilities:
• Serve as the first point of contact for customer inquiries via phone, email, and chat.
• Provide accurate information about our products and services, assisting customers with their needs.
• Resolve customer issues promptly and effectively, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions and feedback.
• Collaborate with internal teams to address customer concerns and improve service quality.
• Conduct follow-ups with customers to ensure their issues have been resolved.
• Stay updated on product knowledge to better assist customers.
Qualifications:
• Bachelor's degree in Business, or a related field preferred.
• Previous experience in customer support or a related role is advantageous.
• Strong communication skills.
Job Type: Full-time
Pay: ?15,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Speak with the employer
+91 9205544410
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Job Detail
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Job IdJD3503416
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationDL, IN, India
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EducationNot mentioned
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ExperienceYear