Job Description

About Us:

Denzour Nutrition is a leading name in the health and wellness industry, dedicated to improving lives through high-quality products. We believe in the power of wellness and are committed to helping our customers achieve their health goals.

Roles and Responsibilities:

We are seeking a motivated Customer Service Executive to manage and optimize our customer relationship management efforts. The ideal candidate will have a passion for data analysis and customer engagement, and be eager to contribute to our mission of fostering lasting relationships with our customers.

Key Responsibilities:

CSE: Oversee the day-to-day operations of our CRM system, ensuring data accuracy and integrity.

Customer Segmentation: Analyze customer data to segment audiences and tailor marketing strategies that enhance customer engagement and retention.

Campaign Support: Collaborate with marketing teams to design and execute targeted email campaigns and other customer communication strategies.

Performance Tracking: Monitor and analyze CRM metrics to assess the effectiveness of campaigns, providing insights for continuous improvement.

Data Reporting: Generate regular reports on customer behavior, trends, and campaign performance for internal stakeholders.

Customer Support: Assist in resolving customer inquiries and issues, ensuring a high level of customer satisfaction.

Cross-Functional Collaboration: Work closely with sales, marketing, and customer service teams to ensure cohesive communication and strategy execution.

Requirement & Qualifications:

Bachelor's degree in Marketing, Business, or a related field.

Freshers or 1+ years of experience in CRM or customer experience roles, preferably in a D2C environment.

Excellent communication and interpersonal skills.

Ability to work collaboratively in a fast-paced, dynamic environment.

Detail-oriented with strong organizational skills and the ability to manage multiple tasks.

How to Apply:

If you are passionate about customer engagement and data-driven strategies in the Health & Wellness sector, please send your resume at help@denzournutrition.com

Job Types: Full-time, Fresher

Pay: ?10,000.00 - ?15,000.00 per month

Schedule:

• Day shift
• Fixed shift
• Morning shift

Work Location: In person

Speak with the employer
+91 9289379002