Customer Support Executive (cse)
Year Bengaluru, Karnataka, India
Job Description
- Prepare and distribute assignments and numerical, language and logical reasoning tests.
- Advertise job openings on company\xe2\x80\x99s careers page, social media, job boards and internally.
- Provide shortlists of qualified candidates to hiring managers.
- Building strong client relationships by providing customers with ongoing support and regular sharing of best practices, insights, and product knowledge.
- Partnering with the sales team to ensure that new customers are onboarded successfully.
- Identifying opportunities across the customer lifecycle to increase customer satisfaction and revenue.
- Ensuring a high level of customer renewals.
- Building strong product expertise and providing training & ongoing support as required.
- Providing feedback and advocacy on customer pain-points to internal teams.
- Handling inbound calls and emails in a professional manner.
- Resolving customer inquiries and requests and ensuring strong customer satisfaction.
- Working with various internal teams to ensure prompt and accurate order processing and delivery.
- Escalating customer feedback as required.
- Health insurance
- Provident Fund
- Day shift
- Rotational shift
- Performance bonus
- Bangalore City, Karnataka: Reliably commute or planning to relocate before starting work (Required)
- Have you any work experience?
- Higher Secondary(12th Pass) (Preferred)
- Hindi, tamil, telegu, malayalam, kannada (any one) (Required)
- English (Required)
+91 6362235230
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Job Detail
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Job IdJD3101883
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear