Customer Support Executive
Year Bengaluru, Karnataka, India
Job Description
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Responsibilities
- Understanding the products and services provided by the company.
- Supporting the customer through phone calls.
- Resolving customer complaints and queries.
- Providing detailed information to customers.
- Offering exceptional customer service and satisfaction.
- Following up with customers for any further information.
- Taking feedback from the customers.
- Negotiating the terms and conditions with the customer.
- Maintaining a healthy relationship with the clients.
- Adhering to the companys rules and regulations.
- 12th Grade or Bachelors degree
- 0-6 months years of experience working as a Customer Support Executive or a similar position in the Customer Service department.
- Good knowledge of managing the performance of the team.
- Exceptional verbal and written communication skills.
- Good problem-solving abilities.
- A customer-oriented individual.
- Outstanding interpersonal and organizational skills.
- Excellent phone etiquette and active listening abilities.
- A quick learner and exceptional ability to make decisions.
- Health insurance
- Day shift
- Higher Secondary(12th Pass) (Preferred)
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Job Detail
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Job IdJD3322867
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBengaluru, Karnataka, India
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EducationNot mentioned
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ExperienceYear