Customer Support & Document Executive

Year    Delhi, India

Job Description


We directly represent top institutions in several countries xe2x80x93New Zealand, United Kingdom, Canada, Australia, USA, Ireland, Singapore and European Zone xe2x80x93Germany, Finland, Norway, Denmark, France, Czech Republic, Spain, Poland etc. and more 20 countries across the world. We help you to Design Your Education Master Plan and Explain Cultural Difference.The RoleJob Summary:We are looking for a detail-oriented and proactive Admin Executive to manage student documentation, communicate with students, and ensure the smooth transfer of required documents to clients for further processing. The ideal candidate should have excellent communication skills, organizational abilities, and a keen eye for detail.Key Responsibilities: * Student Communication:

  • Contact students to collect necessary documents for application processing.
  • Provide guidance on required paperwork and deadlines.
  • Follow up with students to ensure timely submission of documents.
  • Document Collection & Verification:
  • Receive, review, and verify student documents for completeness and accuracy.
  • Ensure compliance with university/client requirements.
  • Organize and maintain digital and physical records of student documents.
  • Client Coordination:
  • Share collected documents with universities, agencies, or processing teams.
  • Track application statuses and update clients/students as needed.
  • Address queries from clients regarding documentation issues or missing information.
  • Data Management & Reporting:
  • Maintain an updated record of all student applications and documentation status.
  • Generate reports on pending documents and follow-ups.
  • Ensure CRM and internal databases are up to date.
  • General Administrative Support:
  • Assist in organizing and maintaining office documentation procedures.
  • Coordinate with internal teams to ensure smooth workflow.
  • Handle email and phone correspondence related to documentation.
Benefits:
  • Competitive salary based on experience.
  • Opportunity to work in a dynamic and growing industry.
  • Training and career development opportunities.
  • Supportive work environment.
If you are an organized professional with a passion for student services and administration, we would love to hear from you!Ideal ProfileRequired Skills & Qualifications:
  • Bachelor's degree in any discipline.
  • Strong verbal and written communication skills.
  • Proficiency in MS Office (Word, Excel, Outlook) and CRM software.
  • Ability to manage multiple tasks efficiently and meet deadlines.
  • Experience in document handling, student counseling, or administrative roles is a plus.
  • Attention to detail and problem-solving skills.
What's on Offer?
  • Leadership Role
  • Opportunity within a company with a solid track record of performance
  • Work alongside & learn from best in class talent

Keemaya Overseas Education Services

Beware of fraud agents! do not pay money to get a job

MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD3635577
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Delhi, India
  • Education
    Not mentioned
  • Experience
    Year