Key Responsibilities:
• Deliver exceptional customer support through multiple channels (calls, emails, etc.).
• Resolve customer queries and complaints effectively and efficiently.
• Maintain a high level of professionalism in all interactions.
• Collaborate with internal teams to improve customer satisfaction.
• Analyze customer feedback and suggest improvements to processes.
Skills Required:
• Good verbal and written communication skills.
• Strong problem-solving and conflict-resolution abilities.
• Prior experience in handling high-pressure customer scenarios.
• Proficiency in using CRM software and basic reporting tools.
Job Type: Full-time
Pay: ?20,000.00 - ?25,000.00 per month
Schedule:
• Day shift
Work Location: In person
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