• Preference for English, Hindi, Malayalam languages
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Share feature requests and effective workarounds with team members
• Follow up with customers to ensure their technical issues are resolved
• Excellent Communication Skill
Job Type: Full-time
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 2 years (Preferred)
• Customer service: 2 years (Preferred)
Language:
• Hindi (Preferred)
• English (Preferred)
Work Location: In person
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