Customer Support Call Executive
Job Description
Respond promptly to customer inquiries.
Resolve customer complaints and issues in a timely and professional manner.
Escalate complex inquiries or unresolved issues to the appropriate department for further investigation.
Maintain accurate records of customer interactions and transactions.
Collaborate with other team members to ensure seamless customer service delivery.
Provide feedback and suggestions for process improvement to enhance the overall customer experience.
Stay up-to-date with product knowledge, promotions, and company policies to provide accurate information to customers.
Requirements:
Proven experience in customer support or a related field.
Excellent communication skills, both verbal and written.
Presentable candidates required
Strong problem-solving abilities and attention to detail.
HR - 9355510911
Job Type: Full-time
Pay: ?21,000.00 - ?35,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Schedule:
• Day shift
• Rotational shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Location:
• Gurugram, Haryana (Required)
Work Location: In person
Speak with the employer
+91 9355510911
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Job Detail
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Job IdJD3531475
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHR, IN, India
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EducationNot mentioned
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ExperienceYear