Job Description

We are Hiring!!!

Designation

- Customer Support (Banking process)

Qualification

: Graduate / Undergraduate

Experience

- 1.7 yrs (Insurance or Banking Experience mandatory)

Languages

- English & Malayalam / Tamil / Telugu

No comprise on communication

Shift

- Day shift (6 days working, Rotational week off)

Salary

: 27k - 33k

Work Location

- Hebbal, Bangalore.

Roles and responsibility:

Problem Resolution

: Resolve customer complaints, issues, or concerns in a timely and professional manner, ensuring customer satisfaction.

Product Information

: Provide customers with clear and accurate information about banking products such as savings accounts, credit cards, loans, and other financial services.

Transaction Assistance

: Assist customers with online banking services, including bill payments, fund transfers, and other transactional services.

Compliance & Security

: Ensure that all customer interactions comply with banking regulations, security protocols, and company policies.

Issue Escalation

: Escalate complex or unresolved issues to higher-level support or relevant departments as necessary.

Record Keeping

: Maintain accurate records of customer interactions, transactions, and resolutions in the system.
Interested candidates can contact

HR - 6380723976

Job Type: Full-time

Pay: ?27,000.00 - ?33,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift
Experience:

Banking: 1 year (Preferred)
Work Location: In person

Speak with the employer

+91 6380723976