Customer Support Associate
Job Description
• Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
• Maintain an updated knowledge of the organization's products, services, and customer service policies
• Document customer interactions when necessary, compiling documents and forwarding information to interested parties
• Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
• Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
• Assist clients by demonstrating the use of goods and programs and answering any questions they may have
• Establish and maintain good rapport with customers by using positive language and anticipating their needs.
• Will be trained in multiple departments (Call support, email support, inbound, outbound etc)
Job Type: Full-time
Pay: ?13,500.00 - ?15,500.00 per month
Benefits:
• Food provided
• Health insurance
• Provident Fund
Compensation Package:
• Yearly bonus
Schedule:
• Day shift
Ability to commute/relocate:
• Verna, Goa: Reliably commute or planning to relocate before starting work (Required)
Education:
• Bachelor's (Required)
Work Location: In person
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Job Detail
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Job IdJD3472197
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationVerna, GA, IN, India
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EducationNot mentioned
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ExperienceYear