Customer Support Associate
Job Description
Greetings from 3G HR SERVICES!!!
We are hiring for "International Voice & Non - Voice Process"
:
Qualification : Graduate
Experience : 0 - 1+ Year
Salary : 2.8 LPA - 3.6 LPA
Location : Uppal , hyderabad
Night Shifts (4 Days of Working )
Male or Female
Note : Excellent Communication and good typing speed.
Roles and Responsibilities :
1. Answer calls professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.
2. Assist with placement of orders, refunds, or exchanges.
3. Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken ,Process orders and billing.
4. Follow up to ensure that appropriate actions were taken on customers' requests.
5.Refer unresolved customer grievances or special requests to designated departments for further investigation.
Job Types: Full-time, Permanent
Pay: ?23,000.00 - ?30,000.00 per month
Schedule:
• Night shift
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 85009 47068
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Job Detail
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Job IdJD3378739
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationTS, IN, India
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EducationNot mentioned
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ExperienceYear