Customer Support Associate
Job Description
Major Points Related to Work:
1. Customer Inquiries and Concerns:
Respond to customer inquiries via email, phone, and chat.
Resolve issues related to online purchases, including order status, product information, returns, and refunds.
2.Customer Relationship Support:
Build and maintain positive customer relationships.
Gather customer feedback and ensure satisfaction.
3.Back Office Work:
Perform data entry and manage customer databases.
Process orders, returns, and refunds.
Assist with inventory management and logistics coordination.
4.Collaboration:
Work with sales, marketing, and logistics teams.
Participate in team meetings and contribute improvement ideas.
Job Type: Full-time
Pay: ?11,000.00 - ?20,000.00 per month
Education:
• Higher Secondary(12th Pass) (Preferred)
Experience:
• total work: 1 year (Preferred)
• Customer service: 1 year (Preferred)
Language:
• English (Preferred)
• Hindi (Preferred)
Work Location: In person
Speak with the employer
+91 9509400109
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Job Detail
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Job IdJD3376965
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear