Customer Support Associate
Job Description
Hiring For GEM ( Premium ) ( Voice Process )
Job Highlights:
Designation: Customer Support Associate
CTC: 16000-20000k
Languages: English
Qualification: Graduate
Experience: any
Gender: Both
Shift: Day shifts
Training Period: 7500k Stipend ( 30 DAYS )
Location: Bhopal
:
? Answer incoming calls & out-going calls from customers with govt. related queries.
? Analyze customer issues and assist in resolving within the required timeframe.
? Coordinate with customers and ensure appropriate questioning to identify issues.
? Manage all customer inquiries and summarize to present to management.
? Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.
? Maintain accuracy of all data and verify the same for all customer services.
? Proven customer service/support experience.
? Excellent communication and presentation skills.
•Requirements:
? Clarity of speech and thought is expected with basic computer knowledge.
? Ready for rotational shifts & rotational week offs.
? Immediate joiners Preferred.
? Must have a good command & fluency in English.
Regards,
Raj Yadav
8602952341
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Supplemental Pay:
• Performance bonus
Education:
• Bachelor's (Required)
Language:
• English (Required)
• Hindi (Preferred)
Work Location: In person
Application Deadline: 30/11/2024
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Job Detail
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Job IdJD3525805
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMP, IN, India
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EducationNot mentioned
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ExperienceYear