Customer Support Associate

Year    MP, IN, India

Job Description

Roles & Responsibilities:

•Note: Responsibilities will vary depending on the project assigned.•

Product Management:

• Website Maintenance: Regularly maintain and update the e-commerce website to ensure all product listings, prices, and related information are accurate and up-to-date.
• Content Optimization: Enhance product descriptions, images, and pricing strategies to maximize conversion rates and improve overall customer experience.

Catalog Management:

• Product Tagging: Ensure all products are correctly tagged with appropriate attributes to facilitate easy navigation and search ability on the e-commerce platform.
• Organization and Categorization: Systematically organize and categorize product listings within the e-commerce platform to improve user experience and sales performance.

Data Entry and Analysis:

• Data Entry: Accurately input product details, pricing information, and other relevant data into the e-commerce platform or database.
• Record Maintenance: Update and maintain existing records, ensuring data consistency and accuracy across the platform.
• Documentation: Create and maintain comprehensive documentation for data entry procedures and standards to ensure smooth operations and training for new team members.

Eligibility Criteria:

• Educational Qualifications: The candidate must have pursued or be pursuing BBA, MBA, PGDM, BCA, BE, MCA, MBDA, or any other relevant qualification.
• Experience: 0-1 years of experience; Freshers with dynamic personalities are welcome to apply.
• Technical Skills: Proficiency in MS Word, MS Excel, and email correspondence is essential.
• Communication Skills: Fluency in English communication is considered a major advantage.
• Interpersonal and Analytical Skills: Strong interpersonal skills, analytical abilities, and a result-oriented mindset are highly valued.

Job Types: Full-time, Permanent, Fresher

Pay: Up to ?22,000.00 per month

Jadwal:

• Day shift
• Night shift

Upah Tambahan:

• Overtime pay

Application Question(s):

• Are you from Indore, Madhya Pradesh?

Language:

• Do you have fluency in English? (Required)

Work Location: In person

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Job Detail

  • Job Id
    JD3379594
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    MP, IN, India
  • Education
    Not mentioned
  • Experience
    Year