Customer Support Associate
Job Description
Females preferred ONLY
SHIFT BASED
PICKUP AND DROP FACILITY AVAILABLE UPTO 10 KM
COMPANY ACCOMMODATION AVAILABLE FOR GOANS AND NON GOANS Customer support, also known as customer service, refers to the assistance and help provided by a business or organization to its customers before, during, and after a purchase or transaction. The goal of customer support is to ensure customer satisfaction, address inquiries, resolve issues, and build positive relationships between the customer and the company. Effective customer support involves a range of activities and channels to interact with customers, including:
- Inquiries and Information:
- Order Assistance: Technical Support:
- Complaint Resolution:
- Feedback Collection:
- Live Chat and Messaging:
- Phone Support:
- Email Support:
- Social Media Support:
- Self-Service Resources:
- Training and Onboarding:
- Communication Skills: Empathy:
- Problem-Solving Abilities:
- Product Knowledge:
- Patience and Calmness:
- Time Management:
- Adaptability: Conflict Resolution:
- FEMALES ONLY
- Day shift
- Morning shift
- Night shift
- Rotational shift
- Madgaon, Goa: Reliably commute or willing to relocate with an employer-provided relocation package (Required)
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Job Detail
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Job IdJD3194025
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMadgaon, Goa, India
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EducationNot mentioned
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ExperienceYear