Customer Support Associate

Year    Kukatpalli, Hyderabad, Telangana, India

Job Description

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Job Title: Customer Support Associate \xe2\x80\x93 Telle Caller Location: Hyderabad Experience: 0 to 1 years Company Name: Nextgen Property Adviser Pvt Ltd Position Type: Full Time About Us *Nextgen Property Adviser Pvt Ltd (propertyadviser.in) \xe2\x80\x93 Buyers focused Real Estate Software Company. * Below are our Key USPs. PropertyAdviser.in is the only Local Directory portal (1800+ projects live in the website) serving the Hyderabad Real Estate Community for 7 Years. We are the Only Hyderabad-based PropTech company creating Innovative marketing and sales services since 2017. We believe in Real estate education and knowledge is key to eligibility to take part in buying or selling. We are making a platform to solve the problem of Real estate facts checking by offering authentication based free and paid information subscriptions. We are looking for a representative to join our team at 1trec as a Customer Support Executive \xe2\x80\x93 Outbound. The ideal candidate should have strong communication skills, positive attitude towards providing exceptional customer services. Role and Responsibilities Managing outbound and inbound calls in timely manner. Provide accurate information about products and services. Identify and assess customer needs to achieve satisfaction. seize opportunity to upsell the product. Build sustainable relationships and trust with customer account through open & interactive communication. Provide appropriate solution and substitute within the specified timeframe and follow up to ensure resolution. Maintain Client Interaction logs in CRM. Stay updated on industry and best practices. Contribute to a positive and supportive team environment. You will be a perfect fit, if you have Bachelor\xe2\x80\x99s degree. Strong communication skills and customer centric approach. Ability to learn quickly and adapt to changing situation. Basic computer skills and familiar with MS Office Problem Solving Attitude and willingness to take on new challenges. Willingness to work in flexible hours. . Female candidates preferred. Interested candidates are invited to participate in our Walk-In Interview event for the Customer Support Associate & Other positions at Nextgen Property Adviser Pvt Ltd from 7th March to 18th March during 2:30pm to 4:00pm. Job Type: Full-time Salary: Up to 250,000.00 per year Benefits:
  • Provident Fund
Schedule:
  • Day shift
Application Question(s):
  • Will you be willing to work on Saturday and Sunday ?
Education:
  • Higher Secondary(12th Pass) (Preferred)
Language:
  • Telugu (Required)
  • English (Required)
Work Location: In person

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Job Detail

  • Job Id
    JD3259892
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Kukatpalli, Hyderabad, Telangana, India
  • Education
    Not mentioned
  • Experience
    Year