We are looking Customer support executive for e-commerce sales,
Call me Gopi 6366967350
Responsibilities:
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team.
Job Types: Full-time, Permanent, Fresher
Pay: ?14,000.00 - ?22,000.00 per month
Benefits:
• Health insurance
• Provident Fund
Supplemental Pay:
• Performance bonus
• Yearly bonus
Work Location: In person
Speak with the employer
+91 6366967350
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