Job Description

ixamBee hiring on behalf of iEnergiser

About us:

A conglomerate of some of the most sought-after solutions in the digital landscape, we are a global provider of an array of tech solutions that can help you reimagine the scope of your business. Keeping in mind the big picture, we thrive on digitally transforming businesses through a comprehensive suite of Customer Management and Custom Content Development Services, helping you to reap increased profits through cost-effective, value-rich customer contacts and transformation solutions.

for a Customer Support Role. - Domestic Process

Process Name - Airtel - Black RM

Responsibilities:

? Overseeing the customer service process.

? Resolving customer complaints brought to your attention.

? Conducting quality assurance surveys with customers and providing feedback to the staff.

? Possessing excellent product knowledge to enhance customer support.

? Establishing a positive rapport with all clients and customers via phone.

? Interacting with customers to ensure they have a desirable and shareable experience.

Requirements:

? Graduate with 1 year voice experience.

? Communication and thought process has to be good.

? Excellent communication skills.

? Fluent in English

? Must be comfortable working from the office.

? Need Immediate Joiners

Shift Timings - 5 days working - Male - 6 am - 12 am (any 9 (nine) hours shift) - Rotational Shift

Female - 6 am - 8 pm (any 9 (nine) hours shift) - Rotational Shift

Job Location : Noida - A - 37, Gate No - 01, Sector - 60, Noida - 201301

Job Type: Full Time

Pay: Rs 25,000 to Rs 29,000 CTC per month

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?29,000.00 per month

Schedule:

• Rotational shift

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Work Location: In person

Application Deadline: 20/12/2024