Customer Support Associate Escalation

Year    KA, IN, India

Job Description

Role: Customer Support Executive

Roles & Responsibilities

• Responsible for taking calls with customers and understanding their queries and concerns.
• Ensuring customer queries and concerns are resolved on time
• Need to maintain less than 8% shrinkage on MTD (Month till date)
• Need to be flexible in case of volume increases to support the callings.

Exp: 1 yrs

Languages to be known : Hindi is Mandatory + telugu

Industry: Any industry . Pref should have customer support.

Education : Degree

Shift Timings: 9 AM to 6 PM

Working Days: 6 days in a week (Mon - Sat)

Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

• Morning shift

Experience:

• total work: 1 year (Required)

Work Location: In person

Application Deadline: 15/12/2024
Expected Start Date: 14/12/2024

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Job Detail

  • Job Id
    JD3542707
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Contract
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KA, IN, India
  • Education
    Not mentioned
  • Experience
    Year