Customer Support Associate (email Support)
Job Description
Key Responsibilities:
• Respond to customer inquiries, complaints, and feedback in a timely and professional manner through email.
• Accurately assess customer issues, provide solutions, and follow up to ensure satisfaction.
• Develop a strong understanding of our products/services and effectively communicate this to customers to assist with their queries.
• Maintain a positive, friendly, and helpful tone while addressing customer concerns.
• Log all customer interactions and inquiries in the CRM system to ensure proper documentation.
Key Skills & Qualifications:
• Excellent Communication Skills:
• Customer Service Experience: Previous experience in a customer support or service role is preferred.
• Freshers can also apply
Educational Requirements: .
• A bachelor's degree
Share your CV 9530066667
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Experience & Fresher can also apply
Job Type: Full-time
Pay: ?15,000.00 - ?20,000.00 per month
Schedule:
• Day shift
Education:
• Bachelor's (Preferred)
Language:
• English (Preferred)
Work Location: In person
Speak with the employer
+91 9530066667
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Job Detail
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Job IdJD3571952
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationRJ, IN, India
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EducationNot mentioned
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ExperienceYear