Job Description

Company: Vivo Collaboration Solutions Ltd (for process of Bharti Airtel Ltd)

•website :• •www. vivo.ooo •

• Job Title: Conference Coordinator (Customer Support) .
• Experience: 1+ years
• Location: Delhi
• Job Type: Full-time

_ Role and Responsibilities : _

Providing consultation to internal and external customers over the phone and email to determine and document conference logistics.

• Execute, Moderate, Coordinate and Monitor the Conferences
• Monitoring ongoing conference calls to diagnose and resolve issues arising during the conference calls or meetings.
• Collecting, organizing, and maintaining customer escalations and problem logs for use by other teams responsible for providing solutions and support.
• Co-ordination with the corporate clients for meetings
• Co-ordination with different departments
• Follow-ups with sales team for hot leads
• Conducting Investor Relations Calls
• Monitoring conference calls
• Making reports on Excel
• Generate leads (Appointments/ Conference Calls)
• Record information appropriately in Excel

•Key Skills : •

• Candidate should have good comm skills (Both Verbal & Written)
• Flexible to work in rotational & Hybrid shifts.
• Candidate should have qualities like Discipline, Punctual, Hardworking and Sincerity towards your work.
• Good knowledge of MS office (MS Word, MS Excel, PowerPoint)

•Qualification : •

• Bachelor's degree in any stream.

Job Types: Full-time, Permanent

Pay: ?200,000.00 - ?350,000.00 per year

Schedule:

• Night shift
• Rotational shift

Ability to commute/relocate:

• Delhi, Delhi: Reliably commute or planning to relocate before starting work (Preferred)

Experience:

• total work: 1 year (Preferred)

Language:

• English, Hindi (Required)

Location:

• Delhi, Delhi (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location: In person