Job Description

Hello,

Position: Customer Support Executive (International Voice Process)

Job Type: Full-time

Location: Vizag/Vishakhapatnam

Night Shift

Key Responsibilities:

Handle customer inquiries, complaints, and support requests via phone calls in an international environment. Provide accurate information, troubleshoot issues, and resolve customer concerns effectively. Maintain a professional and courteous attitude while assisting customers. Document customer interactions, issues, and solutions accurately in the system. Follow company policies and guidelines to ensure high-quality service. Collaborate with team members and escalate complex issues when necessary.
Skills & Qualifications:

Strong verbal communication skills in English with a neutral accent. Excellent listening and problem-solving abilities. Ability to manage multiple tasks efficiently in a fast-paced environment. Basic computer knowledge and familiarity with CRM tools. Prior experience in an international voice process is an advantage.
Job Type: Full-time

Pay: ?10,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Language:

English (Required)
Work Location: In person

Speak with the employer

+91 9866090946
Expected Start Date: 18/04/2025