Customer Support Associate
Job Description
:
Position: Customer Support Representative
Responsibilities:
• Handle customer inquiries, complaints, and feedback via phone.
• Ensure customer satisfaction through timely and accurate information about the company's e-commerce products and services.
• Manage calls with professional etiquette.
• Answer incoming calls regarding products and services.
• Provide detailed information and guidance about product specifications.
• Address customer complaints, provide appropriate solutions, and follow up to ensure resolution.
Process: Voice Process - BPO Customer Support Associates
Work Location: Visakhapatnam
Languages Required: Telugu & English
Qualification: Diploma/Any Degree
Experience: 6 months to 1 year in BPO Voice Process. Freshers can also apply.
Job Type: Full-Time, Permanent
Shift Timings: Rotational shifts (9 hours)
Walk-In: [P8JM+QPF, near Hema Plaza Apartment, Pedda Waltair Junction, Lawsons Bay Colony, Pedda Waltair, Visakhapatnam, Andhra Pradesh 530017
Skills Required: Good communication skill
Job Types: Full-time, Permanent
Pay: ?10,000.00 - ?12,000.00 per month
Schedule:
• Day shift
Application Question(s):
• How many years of experience you have in handling the customer queries.
Education:
• Bachelor's (Required)
Experience:
• Customer service: 1 year (Required)
Language:
• English (Required)
Work Location: In person
Application Deadline: 04/12/2024
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Job Detail
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Job IdJD3552293
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IndustryNot mentioned
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Total Positions1
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Job Type:Contract
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationAP, IN, India
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EducationNot mentioned
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ExperienceYear