Job Description

Role: Customer Support Executive

Requirements:

Excellent communication skills, verbal and written both

Minimum 6 months & above experience required in International Voice Process

Must have good thought process

Candidate should be Tech savvy, well versed with Technical Troubleshooting

Should have knowledge of Computer Networking

Proactively escalates by phone, following up by email, through the appropriate hierarchical

structures.

Complete Issue resolution within prescribed timeframes.

Skills and Ability Should possess good verbal and written communication skills in English.

Should have good comprehensibility and understandability of what customers want.

Should have critical thought process and decision making capability with focus on accuracy.

Personal Attributes

Should be flexible for all circumstances and be self-driven, motivated and persistent.

Customer centricity and eagerness to drive himself/herself for upgradation in knowledge.

Computer Proficiency

Should know basics of computer, knowledge of MS Office (Word, Excel, PowerPoint) and

understanding of Telecom basics

Additional Comments

Candidates should be open to a shift of 24x7.

Both side transportation will be provided as per company policy

Split Week off and Holidays.

Pls contact Sonam 7480900914, Ruchi 9036315212, Tanya 9149313427

Job Types: Full-time, Permanent

Pay: ?25,000.00 - ?43,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Rotational shift
• US shift

Supplemental Pay:

• Joining bonus

Experience:

• total work: 1 year (Preferred)

Work Location: In person

Speak with the employer
+91 6203991974