Customer Support Agent (freshers)

Year    Chandigarh, Chandigarh, India

Job Description

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Customer Support AgentExperience:- FreshersShift:- US (Night Shift)Roles & Responsibilities:-
  • Responding to customer queries in a timely and accurate way.
  • Identifying customer needs and helping customers use specific features.
  • Monitor customer complaints on social media and reach out to provide assistance.
  • Inform customers about new features and functionalities.
  • Follow up with customers to ensure their technical issues are resolved.
  • Gather customer feedback and share with our Product, Sales and Marketing teams.
Skills Required:-
  • Excellent communication and problem-solving skills.
  • Multi-tasking abilities.
  • Patience when handling tough cases.
  • Bachelor's degree(in any field).
Job Types: Full-time, Permanent, FresherPay: \xe2\x82\xb915,000.00 - \xe2\x82\xb921,000.00 per monthSchedule:
  • Monday to Friday
  • Night shift
  • US shift
Application Question(s):
  • What is your current ctc?
  • What is your salary expectation?
  • What is your current location?
Education:
  • Bachelor's (Preferred)
Experience:
  • total work: 1 year (Preferred)
Language:
  • English (Preferred)
Shift availability:
  • Night Shift (Preferred)
Work Location: In personSpeak with the employer
+91 9056770460

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Job Detail

  • Job Id
    JD3323384
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Chandigarh, Chandigarh, India
  • Education
    Not mentioned
  • Experience
    Year